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LexTalk World Talk Show with Utkarsh Singh, Legal Counsel at Volkswagen Finance Private Limited

Utkarsh is working as a Legal Counsel with Volkswagen Finance Pvt Ltd and have almost a decade long experience in the industry. He is actively engaged in planning and execution of various legal strategies that are deployed by the company while carrying out its Pan India operations. Being an in house counsel for a finance company requires a lot of coordination with the business, collection and recovery teams and efficacious, time and cost sensitive legal advice is always required for a multitude of intricate problems that keep ensuing. The job is therefore challenging and keeps me engaged round the clock.


Host: What do you think regarding the use of technology andhow much of impact is it going to create in terms of the industry and future businesses?

Utkarsh: The use of technology has already had a significant impact on the legal industry, and it will likely continue to do so in the future. Technology has helped to streamline many processes, such as document management and billing, and has made it easier for lawyers to access information and communicate with clients.

In addition, advances in artificial intelligence and machine learning are enabling the development of new tools that can assist lawyers in a variety of tasks, from contract review to legal research. These technologies have the potential to greatly enhance the efficiency and effectiveness of legal work.

However, there are also concerns about the impact of technology on the legal profession. Some experts worry that automation could lead to job losses, particularly in areas like document review that have traditionally been done by junior lawyers. There are also concerns about the ethical implications of using AI in legal decision-making.

Overall, it seems clear that technology will continue to play a significant role in the legal industry in the future, but it remains to be seen exactly what that role will be and how it will affect the profession as a whole.

Host: Looking at the scale of developments in the field of business, how and in what terms would you consider the use of technology and how would you like to use it?

Utkarsh: The use of technology in business has become increasingly important in recent years, and it has transformed the way different businesses operate. Technology can help businesses to streamline their operations, reduce costs, and improve efficiency. For example Communication: Technology has made communication easier and more efficient than ever before. Businesses can now communicate with their customers, employees, and partners in real-time, no matter where they are in the world. Email, instant messaging, video conferencing, and social media are just some of the ways in which businesses can communicate with their stakeholders.

Data Analysis: Another key area where technology is used in business is data analysis. Businesses can now collect and analyze vast amounts of data to gain insights into their operations, customers, and markets. This helps businesses to make better-informed decisions and identify areas for improvement.

Host: The pandemic saw some courts begin moving towards more remote proceedings and availability. Is this sustainable, and a possible way to increase access to justice, in your opinion?

Utkarsh: Yes, I believe that the move towards more remote proceedings and availability in the courts is sustainable and can increase access to justice. The pandemic has forced many courts to adopt virtual technologies to ensure continuity of operations while maintaining social distancing protocols.

Remote proceedings can be conducted using video conferencing or telephone, which can reduce the time and cost associated with physical attendance, especially for those who live in remote areas or have mobility issues. This approach can also increase access to justice for people who may have difficulty attending court in person, such as those with disabilities, child care responsibilities, or work commitments.

However, it is important to recognize that not all cases are suitable for remote proceedings. For example, cases that require in-person evidence, such as those involving complex forensic evidence, may require physical attendance in court. In addition, remote proceedings may pose challenges to procedural fairness, privacy, and confidentiality, which need to be addressed through appropriate technology, policies, and procedures.

In conclusion, I believe that the move towards more remote proceedings and availability in the courts is a positive development that can increase access to justice, but it is important to balance the benefits with the challenges and ensure that the appropriate safeguards are in place.

Host: How has your leadership added value to the professional strategy of your employer?

Utkarsh: As a pan India counsel, I have been facing numerous challenges that a large organization such as VWFS is naturally expected to face. I have endeavored to formulate a process or SoPs in delaying with some such challenges, which are now bearing results for the company These small but vital SoP change have brought a sea change in the way we are alarmed of any crisis. The information chain is digitized and is updated in real time and the alacrity with which an issue is to be dealt with comes to the fore in real time. This process helped us in avoiding litigations and getting resolved at the initial stages itself saving the unnecessary legal expenses. As a counsel handling pan India operations in the legal team it is my advice on whether to escalate a matter in litigation or to settle it which guides the legal department and eventually the management in taking the final call on the legal cases of the company and safeguarding the employer from unwarranted liabilities.




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