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How technology changed the face of legal workspace

With the advent of COVID-19, many sectors were forced to change their traditional ways of working. The legal workplace was not left behind and faced a major transformation.

Throughout the years, legal sector had always been in favour of the traditional working environment. Instead of using AI as a measure to deal with clients, the sector majorly preferred having an F2F with their clients. Hence, the struggle to work remotely was a prime concern for everyone during the initial stage of the pandemic. But there were not much solutions the sector was left with; re-evaluating choices was a necessity.

Technology came as a boon for the legal industry, a shoulder for them to lean on, during these times of the pandemic. It made the legal sector acknowledge, that work can be done outside a physical workspace. As the year proceeded employees came in favour of working remotely, making it important for firms to realise that making changes is essential.

2021 witnessed a major change in firms’ methodology, where clients, both individual and corporate, expected their lawyers to become tech-savvy and groomed, in a way, to present them in all jurisdictions. We can all agree that technology is here to stay. Hence, even law schools have been taking initiatives and focusing on introducing multidisciplinary courses, technology and blended learning in a curriculum which would include practical and experiential teaching methods. All of which, to equip law aspirants and practitioners with finest skills so that they can provide effective and top-notch services to their clients.

Moreover, in order to deal with the workload as well as cope with the digital world, technologies such as big data analytics, machine learning, artificial intelligence, blockchain and a lot more, are being introduced. Law institutes are inculcating practical use of these technologies in their curriculum too, to sharpen the thinking abilities of budding lawyers, increasing their ability to make appropriate decision, and resolving conflicts rationally.

But along with all of this, another important aspect which should be kept in consideration is cybercrime and cybercrime law. With increasing use of technology, the risk of cybercrime also increases. Legal firms collect client data, most of which is critical information and has more chances of being hacked and being sold to any third party, hence making the sector more vulnerable to cybercrime.

When COVID-19 struck, it revealed the vulnerabilities faced by the legal sector, caused by them turning the functions virtual. In general, cyberlaw refers to any law that applies to the internet and internet-related technologies. Currently, it is a buzz in the legal system. It protects the businesses and individuals which uses the internet.

Along with various technologies which are important for firms to recognise and implement, cyberlaw is also a necessity. It includes in-depth training, pertaining to e-commerce, digital signatures, cyber security, e-contracts, intellectual property and more. For any lawyer specialising in this area, it is important to realise the internet trends in cyber security and cryptocurrency.

Areas which are related to cyber law include cybercrime and cybersecurity. Cybersecurity allows in addressing the weaknesses in computers and networks. Policies introduced here, are focused on providing guidance to anyone who might be vulnerable to cybercrime. Each country has introduced its version of laws to promote cybersecurity and prevent cybercrime. The main goal of these is to improve transmission of data over the internet while keeping it safe. For businesses, improving cybersecurity can be done by implementing the following practices,

  • Offering training programs to employees

  • Hiring employers who are certified in cybersecurity

  • Staying aware and updated about the new security threats

Cybercrimes can be committed against people, governments and even properties.

  • Crimes against people generally occur online, and as stated, affect the lives of actual people. These crimes include cyber harassment and stalking, credit card fraud, human trafficking, identity theft, distribution of child pornography and more.

  • Crimes against governments are considered when, the attack is on the nation’s sovereignty or maybe an act of war. Cybercrimes against government include hacking, cyber warfare, cyber terrorism, pirated software or accessing of confidential information.

  • Crimes against property includes online crimes performed against property such as computer or server. These include hacking, virus transmission, copyright infringement or IPR violations.

The increasing adoption of technology to perform tasks such as collection and storing of client data, handling of files is a clear depiction of the growing importance of cyber law. The recent trends which have been witnessed in it includes,

  1. more stringent regulations

  2. Reinforcement of current laws

  3. Increase in awareness of privacy issues

  4. Cloud computing

  5. Using data analytics

  6. Eliminating holding of virtual currency, hence reducing crime risk




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